1. Introduction

By accessing or using FASTFLY COURIER’s courier and logistics services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services. These terms apply to all transactions and interactions with FASTFLY COURIER.

2. Eligibility to Use Services

You must be at least 8 years old or have the legal capacity to enter into binding agreements to use our services.

3. Use of Services

FASTFLY COURIER provides courier and logistics services for lawful purposes only. You must ensure that your use complies with all applicable laws and regulations. Sending prohibited items or engaging in fraudulent activities is strictly forbidden.

4. Prohibited Items

The following items are prohibited from shipment:

* Hazardous materials
* Explosives and flammable substances
* Weapons, ammunition, and illegal substances
* Items restricted by local or international shipping laws

FASTFLY COURIER reserves the right to refuse shipments containing prohibited items.

5. Customer Responsibility

You are responsible for:

* Properly packaging your items to prevent damage.
* Providing accurate and complete shipping information.
* Ensuring compliance with customs regulations when shipping internationally.

FASTFLY COURIER is not liable for damages resulting from inadequate packaging.

 6. Shipping Rates and Payment

* Shipping rates are based on the size, weight, and destination of the package.
* Additional charges may apply for special handling or remote delivery locations.
* Payment must be made at the time of booking or as per agreed terms.

7. Liability and Claims

* *FASTFLY COURIER’s* liability for lost or damaged shipments is limited to the declared value or as per the carrier’s policy.
* Claims must be reported within *3 days* of delivery or the expected delivery date.
* Supporting documents, including proof of value and photos of damage, may be required.

 8. Limitation of Liability

FASTFLY COURIER is not responsible for:

* Delays caused by carriers, weather, customs, or other unforeseen events.
* Indirect, incidental, or consequential damages.

9. Governing Law
These terms are governed by the laws of India. Disputes shall be resolved in the courts of SECUNDERABAD Telangana

10. Modifications

FASTFLY COURIER reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised terms.